Home / FAQs
Frequently asked questions
Everything you need to know about booking and enjoying your Aruba experience. Still curious? Just message us.
Booking
How do I make a booking?+
Pick your experience on the Check Availability page, choose a date, time and group size, and send the pre-filled WhatsApp message. Our team confirms the rest. You can also message us directly.
Is my booking confirmed instantly?+
No — submitting a request starts the conversation. We confirm the final time, price and meeting point on WhatsApp, usually very quickly, including same-day.
Can I book multiple activities or a group?+
Absolutely. Tell us what you'd like to combine and how many people, and we'll put together the best plan and quote for your group.
Pricing & payment
How much do activities cost?+
Sample starting prices: Jet Ski from $90, Parasailing from $75, Tubing from $40, Beach Chairs & Umbrellas from $20 (USD). Final pricing depends on duration and group size — we'll confirm exact pricing on WhatsApp.
How do I pay?+
Payment options are confirmed with our team when you book. Message us and we'll let you know what's accepted.
On the day
What should I bring?+
Swimwear, a towel, reef-safe sunscreen and a valid photo ID. Secure loose items and bring a waterproof camera if you'd like photos.
Where do we meet?+
We operate on Palm Beach / Noord, Aruba. We'll share the exact meeting point and a map pin on WhatsApp once your time is confirmed.
How long do activities last?+
It varies by activity — jet ski rides have 30–60 minute options, parasailing flights run about 10–15 minutes (allow ~1 hour total), and tubing rides are around 15–20 minutes. Beach setups can be half or full day.
Eligibility & safety
Do I need experience?+
No experience needed. Every activity includes a safety briefing and our crew guides you through everything.
Are there age or weight limits?+
Some activities have minimum age and weight/height guidelines for safety. Tell us about your group and we'll advise what's suitable.
What happens in bad weather?+
Safety comes first. If conditions aren't suitable we'll reschedule or arrange a fair option with you. See our cancellation policy.
Didn't find your answer?
Our team is one quick WhatsApp message away and happy to help.